Privacy Policy

Last Updated: July 2026

KartPro ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to all visitors and customers of https://kartpro.in, including customers in the United Arab Emirates (UAE), Saudi Arabia (KSA), and other GCC countries.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

Information you provide directly:

• Name, email address, and phone number
• Delivery and billing address
• Order details and purchase history
• Messages you send us via contact forms, email, WhatsApp, or chat

Information collected automatically:

• Device and browser type
• IP address and approximate location
• Pages visited, time spent, and referral source (via cookies and analytics tools)

Payment information: We do not collect or store your complete card or banking details. Payments are processed securely by our third-party payment providers, who handle your payment data under their own privacy policies and security standards. For Cash on Delivery (COD) orders, payment is collected by the courier and no card details are involved.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders, including sharing delivery details with our courier partners in your country
• Send order confirmations, shipping updates, and delivery notifications (by email, SMS, or WhatsApp)
• Respond to your enquiries and provide customer support
• Improve our website, products, and shopping experience
• Send marketing communications (only where you have opted in; you can unsubscribe at any time)
• Prevent fraud and comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We share it only with:

• Suppliers and courier partners — to fulfil and deliver your order to your address in the UAE, Saudi Arabia, or elsewhere in the GCC
• Payment providers — to process transactions securely
• Platform and technology providers — including our e-commerce platform (FatherShops), analytics, and marketing tools that operate our website
• Legal authorities — where required by applicable law

All partners are expected to handle your data securely and only for the purpose of providing their services.

4. Cookies

Our website uses cookies and similar technologies to keep your cart working, remember preferences, and understand how visitors use the site. You can manage or disable cookies in your browser settings, though some site features may not function properly without them.

5. Data Retention

We retain personal information only as long as necessary for the purposes described above, including meeting legal, accounting, and tax requirements applicable to our business.

6. Data Security

We use reasonable technical and organisational measures to protect your information, including secure (HTTPS/SSL) connections and access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your country of residence, you may have rights under applicable data protection laws — including the UAE Personal Data Protection Law (PDPL) and the Saudi Personal Data Protection Law — such as the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Withdraw consent and opt out of marketing communications at any time

To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe.

8. International Data Transfers

KartPro is operated from India, and our service providers may operate in other countries. This means your information may be transferred to and processed outside your country of residence. Wherever your data is processed, we take steps to ensure it receives appropriate protection consistent with this policy and applicable law.

9. Children's Privacy

Our website is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us information, contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, with the "Last Updated" date revised accordingly.

11. Contact Us

KartPro Email: kartpro.in@gmail.com

Operated from: Jhansi, Uttar Pradesh, India

Website: https://kartpro.in