Shipping policy

Last Updated: July 2026

Thank you for shopping with KartPro. We are committed to delivering your order as quickly and safely as possible. Please read our Shipping Policy to understand how we process and deliver your orders.

1. Order Processing

All orders are processed within 1–3 Business Days after payment has been successfully received and verified.

Orders are processed Monday through Friday, excluding weekends and public holidays.

Once your order has been processed, it will be prepared for shipment and handed over to one of our trusted shipping partners.

2. Shipping Methods

We work with reliable courier and logistics partners to deliver your orders safely.

Shipping methods may vary depending on:

  • Delivery location
  • Product availability
  • Warehouse location
  • Courier availability

The shipping method for your order will be selected automatically to provide the most efficient delivery service available.

3. Estimated Delivery Times

Delivery times begin after your order has been processed.

India

Estimated Delivery:
5–12 Business Days

United Arab Emirates (UAE)

Estimated Delivery:
7–15 Business Days

Other Countries (If Available)

Estimated Delivery:
7–20 Business Days

Please note that these delivery times are estimates and may vary depending on your location and local courier services.

4. Shipping Costs

Shipping charges are calculated during checkout.

From time to time, KartPro may offer free shipping promotions on selected products or minimum order values.

Any applicable shipping charges will be displayed before you complete your purchase.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing:

  • Your tracking number
  • Courier details (where available)
  • A tracking link (if provided by the shipping partner)

Please allow 24–72 hours for tracking information to become active after your order has been dispatched.

6. Delivery Delays

While we strive to deliver your order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

Possible reasons include:

  • Customs clearance (for international shipments)
  • Weather conditions
  • Public holidays
  • High shipping volumes
  • Courier delays
  • Incorrect shipping information
  • Natural disasters or other force majeure events

If your order is significantly delayed, please contact us and we will do our best to assist you.

7. International Shipping

KartPro currently ships to customers in:

  • India
  • United Arab Emirates (UAE)
  • Selected international locations (where available)

International orders may be subject to customs inspections, import duties, taxes, or other government fees imposed by the destination country.

Unless otherwise stated, these charges are the responsibility of the customer.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

  • Delivery may be delayed.
  • Additional shipping charges may apply.
  • We may not be able to issue a refund if the package cannot be delivered due to incorrect address details.

Please review your shipping information carefully before placing your order.

9. Lost, Damaged, or Missing Packages

If your order arrives damaged, incomplete, or appears to be lost during transit, please contact us within 7 days of the expected delivery date.

When contacting us, please include:

  • Order Number
  • Full Name
  • Description of the issue
  • Photos (if applicable)

We will work with our shipping partners to investigate the issue and determine an appropriate resolution.

10. Multiple Shipments

If your order contains multiple products, they may be shipped separately from different suppliers or warehouses.

In such cases, you may receive multiple tracking numbers, and your items may arrive on different dates.

This helps us deliver your products as efficiently as possible.

11. Contact Us

If you have any questions regarding shipping or your order, please contact us:

KartPro

📧 Email: kartpro.in@gmail.com 

📍 Business Address: Jhansi, Uttar Pradesh, India

🌐 Website: https://kartpro.in