Terms of service

Last Updated: July 2026

Welcome to KartPro ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please discontinue using our website.

These Terms apply to customers in India, the United Arab Emirates (UAE), and other countries where our products and services are available.

1. Eligibility

By using our website, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.
  • You have the legal capacity to enter into a binding agreement.
  • All information you provide is accurate, complete, and up to date.

2. Account Terms

If you create an account with KartPro, you agree to:

  • Provide accurate and current information.
  • Keep your login credentials secure and confidential.
  • Notify us immediately of any unauthorized use of your account.
  • Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or unlawful activity.

3. Products & Product Descriptions

We strive to ensure that all product descriptions, images, specifications, and pricing displayed on our website are as accurate as possible.

However:

  • Product images are for illustrative purposes only and may differ slightly from the actual product.
  • Product colours may vary depending on your screen settings.
  • Product specifications and packaging may change without prior notice due to manufacturer updates.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

4. Pricing & Payment

All prices displayed on our website are shown in the applicable currency and may change without prior notice.

We reserve the right to:

  • Update product prices.
  • Correct pricing errors.
  • Cancel orders affected by pricing inaccuracies.

Payment must be successfully completed before an order is processed.

For your security, KartPro does not store your complete credit card, debit card, or banking information. Payments are processed securely by trusted third-party payment providers.

5. Order Acceptance

Submitting an order does not guarantee acceptance.

KartPro reserves the right to:

  • Accept or decline any order.
  • Cancel orders suspected of fraud or unauthorized activity.
  • Limit quantities purchased.
  • Cancel orders due to pricing errors, stock availability, or operational issues.

If payment has already been received for a cancelled order, an eligible refund will be processed using the original payment method.

6. Shipping & Delivery

We currently ship to customers in India, the United Arab Emirates (UAE), and selected international locations.

Processing Time

Orders are typically processed within 1–3 Business Days.

Estimated Delivery

India: 5–12 Business Days

United Arab Emirates (UAE): 7–15 Business Days

Delivery times are estimates only and may vary due to:

  • Product availability
  • Customs clearance
  • Courier delays
  • Weather conditions
  • Public holidays
  • Force majeure events

Customers are responsible for providing accurate shipping information. KartPro is not responsible for delays caused by incorrect addresses provided by customers.

7. Returns & Refunds

Customer satisfaction is important to us.

Returns and refunds are governed by our Refund Policy, which forms part of these Terms.

Refund eligibility depends on factors including:

  • Product condition
  • Return request timeframe
  • Product category
  • Applicable consumer protection laws

Please review our Refund Policy before making a purchase.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Images
  • Graphics
  • Product descriptions
  • Website design
  • Icons
  • Text
  • Branding

is owned by or licensed to KartPro and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without our prior written permission.

9. Prohibited Uses

You agree not to:

  • Use our website for unlawful purposes.
  • Submit false or misleading information.
  • Attempt unauthorized access to our systems.
  • Upload malicious software or viruses.
  • Copy or scrape website content without permission.
  • Interfere with the operation or security of our website.
  • Use our website in any manner that could damage our reputation or services.

Violation of these Terms may result in suspension or termination of your access.

10. Third-Party Services

Our website relies on trusted third-party service providers, including:

  • Shopify
  • Payment Processing Providers
  • Shipping & Logistics Partners
  • Analytics Services
  • Marketing Platforms
  • Customer Support Tools

Your use of these services may also be subject to their own terms and privacy policies.

11. Limitation of Liability

To the fullest extent permitted by law, KartPro, its owners, employees, affiliates, suppliers, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Website interruptions
  • Delayed deliveries
  • Product availability
  • Technical issues
  • Third-party services
  • Loss of profits or business opportunities

Our total liability for any claim relating to a product shall not exceed the amount paid for that product, except where applicable law provides otherwise.

Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.

12. Disclaimer

Our website, products, and services are provided on an "as is" and "as available" basis.

While we make reasonable efforts to ensure accuracy and reliability, we do not guarantee:

  • Continuous or uninterrupted access to the website.
  • That all product information is free from errors.
  • That products will meet every customer's individual expectations.

13. Indemnification

You agree to indemnify and hold harmless KartPro, its owners, employees, affiliates, suppliers, and partners from any claims, damages, losses, liabilities, costs, or expenses arising from:

  • Your misuse of the website.
  • Your violation of these Terms.
  • Your infringement of any third-party rights.

14. Changes to These Terms

KartPro may update these Terms of Service from time to time.

Any changes will become effective immediately upon publication on this page.

Your continued use of the website after changes are posted constitutes your acceptance of the revised Terms.

15. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts located in Jhansi, Uttar Pradesh, India, unless otherwise required by applicable law.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

KartPro

📧 Email: kartpro.in@gmail.com 

📍 Business Address: Jhansi, Uttar Pradesh, India

🌐 Website: https://kartpro.in